Office of Computing and Information Systems
Support for Connecting Smart Phones to the Dentistry Exchange Server
PLEASE SEE OCIS IF YOU HAVE ANY QUESTIONS BEFORE RATHER THAN AFTER YOU PURCHASE A PHONE.
The support staff members in OCIS strive to provide you with seamless connectivity from your smart phone or PDA to the Exchange server to access your e-mail, calendar, contacts, etc. Therefore we only support “always-on” connections to Exchange from devices which use Microsoft’s Activesync technology, which is a widely-accepted industry standard giving you every possible style of phone from which to choose.
IF YOU DO NOT NEED A CONSTANT CONNECTION, you can use the link on the School’s WEBMAIL page to Mobile Access for Dentistry Email which is a lightweight e-mail client requiring you to login every time you want to check your e-mail. (hint: for some devices, choose a font size of 10 to make it large enough on your screen).
NOTE: We are dropping support for IMAP connections from your device to Exchange since they are not secure.
If you decide you want an “always-on” connection, you will need to agree to our security requirements and sign a document signifying your agreement. Those features include use of a password and an automatic timeout. When choosing a phone or PDA for this type of connection, look for “Activesync” support with the following guidelines and qualifications:
- Any device using the Windows Mobile operating system will have Activesync and connect seamlessly with our servers. All wireless providers offer a variety of Windows Mobile phones so your choices are not at all restricted. This is our first choice for best support.
- The iPhone, iPod Touch, and iPad have full support for Activesync, so we support these devices as long as the operating system is up to date.
- We do not recommend devices with the Palm operating system since the Activesync technology from Palm has proven to be unreliable. Therefore we only recommend the Windows Mobile version of the Treo, not the Palm version.
- We do not support Blackberry phones. Blackberry phones demands that we run a special server to integrate with the Exchange server, and we do not have the resources to buy and maintain such a specialized server given the wide variety of other options you have.
- We currently do not support the phones based on Google’s Android operating system since their implementation of Activesync did not have the necessary security features. However we are testing the latest release of the Android operating system, 2.2, which is supposed to fix these problems and thus we may start supporting these phones if they prove to be secure and can run Android 2.2 or later.
Last Modified: 08/16/2010